Digital Government in Chile – Digital Identity
In our interactions with the people we know we don’t give any thought to the proof
of their identity. When we meet someone for the first time we trust they are who they
say they are. Sometimes an introduction is brokered by a mutual, trusted, acquaintance
who knows both parties. However, in our transactional dealings with government there
is a greater expectation – and need – to be able to prove who we are, where we live
and what we can access. The provision of digital identity (DI) is critical to government
ambitions for transforming the quality of public services.
This study discusses Chile's experience of DI alongside a comparison of 13 OECD countries,
and aims to support the Government of Chile in developing and enhancing their approach
to the development of DI as a piece of core digital government infrastructure and
an enabler of seamless service delivery. The study uses a framework that covers the
foundations for identity in terms of existing national identity infrastructure, policies
and governance, the technical solutions that have been explored, the factors which
impact adoption, and the ways in which DI can empower citizens through greater control
of their data, transparency and measurement of impact.
Published on October 01, 2019
In series:OECD Digital Government Studiesview more titles