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Publications & Documents


  • 13-June-2024

    English

    A new dawn for public employment services - Service delivery in the age of artificial intelligence

    As part of broader digitalisation efforts, half of public employment services (PES) in OECD countries are employing Artificial Intelligence (AI) to enhance their services. AI is being adopted across all key tasks of PES, including most commonly to match jobseekers with vacancies. While several PES have been using such tools for a decade, adoption of AI has been increasing in recent years as these become more accessible. New AI use cases have emerged to assist employers in designing vacancy postings and jobseekers in their career management and job-search strategies. AI initiatives have significant impact on PES clients, changing how they interact with the PES and receive support, and PES staff, altering their day-to-day work. As PES seek to maximise the opportunities brought by AI, proactive steps should be taken to mitigate associated risks. Key considerations for PES include prioritising transparency of AI algorithms and explainability of results, establishing governance frameworks, ensuring end-users (staff and clients) are included and supported in the development and adoption process, and committing to rigorous monitoring and evaluation to increase the positive and manage any negative impact of AI solutions.
  • 13-June-2024

    English

    Guidance for a Monitoring and Evaluation System for Italy’s Universal Civil Service

    EU Funded Note Italy’s Universal Civil Service (UCS) engages young people in volunteering activities that enhance practical skill development for employability, active citizenship, and personal growth. Through a joint project between the OECD, the European Commission, and the Department for Youth Policies, Italy aims to improve the design and implementation of the UCS. As part of the project, this report analyses the current monitoring and evaluation framework of the UCS and provides guidance for the development of a robust results-based Monitoring and Evaluation system to improve the system’s ability to track progress and demonstrate impact.
  • 12-June-2024

    English

    The state and effects of discrimination in the European Union

    Despite European Union efforts to fight discrimination as part of its Union of Equality strategies, it is difficult to analyse discrimination in EU Member States given the scarcity of official data sources. This paper uses new survey data to examine discrimination against people from racialised communities, LGBTIQ+ people, persons with disability and religious minorities. It explores the role discrimination plays in driving well-being gaps between at-risk groups and the majority of the population. Discrimination, particularly when it occurs frequently, is associated with severe effects across many aspects of people’s lives – constraining income-earning opportunities, exacerbating housing and financial stress, subjecting people to violence, fear and low self-esteem, and contributing to mental ill health. These consequences come at a huge personal cost to the individuals directly affected and to society as a whole.
  • 11-June-2024

    English

    Informality and Structural Transformation in Egypt, Iraq and Jordan - A Framework for Assessing Policy Responses in the MENA Region

    Informality is not a new phenomenon but today, in face of the multiplication of domestic and global shocks, the vulnerabilities associated with informal work and businesses are an undisputable hurdle to economic resilience and more inclusive and equal societies. Yet, certain policy measures implemented with the intention of addressing the consequences of crises on vulnerable groups in the society – groups that include informal workers and businesses – can unintentionally induce more informality, in a vicious cycle that makes formalisation and resilience even more difficult to reach. The report Informality and Structural Transformation in the Middle East and North Africa outlines a framework for assessing the impact of economic and social policies on informality. The framework was developed jointly by the ILO, OECD and UNDP, and is thought as a hands-on instrument, allowing policy makers to foresee early on in the policymaking cycles the effects diverse economic and social policies could have on the informal economy. This tool adds to the vast literature on informality. Understanding the expected impact of different policies on informality can help governments to identify measures that support their key objectives, e.g. helping firms in financial distress or expanding social protection, without altering motivations and incentives to formalisation.
  • 30-May-2024

    English

    Artificial intelligence and the changing demand for skills in Canada - The increasing importance of social skills

    Most workers who will be exposed to artificial intelligence (AI) will not require specialised AI skills (e.g. machine learning, natural language processing, etc.). Even so, AI will change the tasks these workers do, and the skills they require. This report provides first estimates for Canada on the effect of artificial intelligence on the demand for skills in jobs that do not require specialised AI skills. The results show that the skills most demanded in occupations highly exposed to AI are management, communication and digital skills. These include skills in budgeting, accounting, written communication, as well as competencies in basic word processing and spreadsheet software. The results also show that, in Canada, demand for social and language skills have increased the most over the past decade in occupations highly exposed to AI. Using a panel of establishments confirms the increasing demand for social and language skills, as well as rising demand for production and physical skills, which may be complementary to AI. However, the establishment panel also finds evidence of decreasing demand for business, management and digital skills in establishments more exposed to AI.
  • 28-May-2024

    English

    Modernising Access to Social Protection - Strategies, Technologies and Data Advances in OECD Countries

    Despite having advanced social protection systems, OECD countries still face challenges in identifying, enrolling, and providing benefits and services to all those in need. Even when programmes are well-designed and adequately funded, cumbersome enrolment processes and challenges in service and benefit delivery can be an obstacle to the full take-up of social programmes. Advances in digital technologies and data can go a long way towards making social protection more accessible and effective. This report presents a stocktaking of OECD governments’ strategies to identify individuals and groups in need, collect and link (potential) beneficiary data across administrative and survey sources, and apply data analytics and new technologies to improve programme enrolment and the benefit/service delivery experience – all with the objective of reaching people in need of support in OECD countries.
  • 24-May-2024

    English

    The economic cost of childhood socio-economic disadvantage in Canada

    While child poverty has decreased significantly in recent years due to increased support for families with children, measures to assist socio-economically disadvantaged children only partially address their challenges. To enhance equality of opportunity and social mobility in Canada, it is crucial to strengthen efforts addressing the root causes of socio-economic disadvantages and bridge gaps in policies aimed at reducing child poverty. This paper presents an overview of child poverty trends in Canada and discusses the challenges associated with the Poverty Reduction Strategy aimed at enhancing equality of opportunity and social mobility.
  • 6-May-2024

    English

    An OECD survey of employee well-being - An instrument to measure employee well-being inside companies

    This working paper provides an overview of a standardised Employee Well-being Survey implemented in four companies in Japan. This survey aligns with international measurement guidelines and practices, including the 2017 OECD Guidelines on Measuring the Quality of the Working Environment, it has been developed under the guidance of the Committee on Statistics and Statistical Policy, and it allows for the calculation at firm level of an equivalent of the Job Strain index, namely the third pillar of the OECD Job Quality framework. The objectives of the study were: i) to pilot the new Employee Well-being Survey at the firm level; ii) to demonstrate the potential of harmonised employee survey data as a source of information on business social performance, with associated benefits for companies, stakeholders, investors, governments and national statistical offices; and iii) to operationalise one element of a proposed framework on measuring non-financial performance of businesses.
  • 6-May-2024

    English

    Defining AI incidents and related terms

    As AI use grows, so do its benefits and risks. These risks can lead to actual harms ('AI incidents') or potential dangers ('AI hazards'). Clear definitions are essential for managing and preventing these risks. This report proposes definitions for AI incidents and related terms. These definitions aim to foster international interoperability while providing flexibility for jurisdictions to determine the scope of AI incidents and hazards they wish to address.
  • 25-avril-2024

    Français

    Les impôts sur les salaires 2024 (version abrégée) - La fiscalité et le genre sous l’angle du deuxième apporteur de revenu

    Cette publication annuelle contient des informations détaillées sur les impôts payés sur les salaires dans les pays de l’OCDE. L'édition de cette année se concentre sur les incitations fiscales pour les seconds apporteurs de revenus dans l'OCDE et sur la façon dont la politique fiscale peut contribuer aux écarts entre les hommes et les femmes sur le marché du travail. Pour l'année 2023, le rapport couvre également les impôts sur le revenu et les cotisations de sécurité sociale payés par les salariés, les cotisations de sécurité sociale et taxes sur les salaires versés par leurs employeurs, et les transferts en espèces perçus par les travailleurs. L’objectif est de montrer comment ces taxes et prestations sont calculées dans chaque pays membre et d’examiner leurs impacts sur le revenu des ménages. Les résultats permettent aussi de faire des comparaisons internationales quantitatives des coûts de main-d’œuvre et de la situation globale vis-à-vis de l’impôt et des prestations des célibataires et des familles à différents niveaux de revenus. Cette publication présente des taux effectifs moyens et marginaux d’imposition sur les coûts de main-d’œuvre pour huit types de ménages représentatifs dont le niveau du salaire et la composition diffèrent (célibataires, parents isolés, couples avec un ou deux salaires et avec ou sans enfant). Les taux moyens d’imposition mettent en évidence le pourcentage de la rémunération brute ou des coûts de main-d’œuvre représenté par les impôts et les prélèvements sociaux, avant et après transferts en espèces, et les taux marginaux d’imposition correspondent à la partie d’une augmentation minime de la rémunération brute ou des coûts de main-d’œuvre reversée sous la forme d’impôts. Les informations détaillées par pays sont disponibles en anglais seulement.
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