Developing skills for digital government
A review of good practices across OECD governments
Digital technologies are having a profound impact on economies, labour markets and
societies. They also have the potential to transform government, by enabling the implementation
of more accessible and effective services. To support a shift towards digital government,
investment is needed in developing the skills of civil servants. This paper reviews
good practices across OECD countries to foster skills for digital government. It presents
different approaches in public administration to organising training activities as
well as opportunities for informal learning. It also provides insights into how relevant
skills can be identified through competence frameworks, how they can be assessed,
and how learning opportunities can be evaluated.
Published on February 07, 2024
In series:OECD Social, Employment and Migration Working Papersview more titles