Role of Competition in Financial Consumer Protection


Nationally and internationally competitive markets should be promoted in order to provide consumers with greater choice amongst financial services. Competitive pressure is needed to encourage providers to offer competitive products, enhance innovation, and maintain high service quality.

Consumers should be able to search, compare and, where appropriate, switch between products and providers easily and at reasonable and disclosed costs.

The OECD Competition Committee discussed the Role of competition in financial consumer protection in February 2014 with the aim to feed into the survey initiated by the G20/OECD Task Force on Financial consumer protection, which is developing a set of principles, one of which concerns competition.

The discussion, based on the contributions of 15 countries, covered the set of issues which are covered in the G20/OECD Task Force survey, focusing on the importance of switching costs. The issue of structural separation in banks from a competition perspective was also discussed. 


Detailed summary of the discussion  |  Compte rendu de la discussion

Issues Paper by the Secretariat  |  Note de réflexion du Secrétariat

Full set of country contributions 

» All Competition Policy Roundtables



Competition Issues in the Financial Sector, 2011

Competition and Financial Markets, 2009 (pdf) 

Competition Home Page 

‌More OECD work on Financial Consumer Protection


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