Drivers of Trust in Public Institutions in Brazil
Brazil's public governance efforts have been seen as a model for other Latin American
countries in areas such as civil service reform, open and digital government. However,
in line with regional trends, trust in government and public institutions in Brazil
has consistently declined in recent decades, hindering inclusive and sustainable growth,
as well as social cohesion. The COVID-19 and other emerging crises have further exacerbated
this trend and highlighted the need to strengthen the resilience of public institutions.
Brazil is the first country in Latin America to undertake an OECD study on the main
drivers of trust in public institutions, as part of a broader effort in building trustworthy
relationships between the people and institutions. This report provides novel evidence
on Brazilian people’s expectations and evaluation of government’s reliability, responsiveness,
openness, integrity and fairness, based on the OECD Trust Survey. Based on this evidence,
it identifies opportunities to further enhance trust, including improving the delivery
and responsiveness of public services, enhancing foresight, planning, and preparedness
to address long-term challenges, and promoting communication and engagement between
the government and the people.
Published on December 05, 2023
In series:Building Trust in Public Institutionsview more titles