Competition Market Study of Tunisia's Retail Banking Sector
This market study provides an assessment of competition in three broad areas of the
retail banking sector in Tunisia: current accounts, bank loans for micro, small and
medium enterprises and mobile payment services. The report identifies areas where
competition is not working as well as it could, reducing customers mobility and access
to finance and limiting the competitive pressure that fintech companies can exert
on traditional banks. The report provides a range of recommendations to improve market
outcomes for financial services users and it includes estimates of the expected impact
of the implementation of the recommendations on the economy. This competition market
study is part of a broader project aiming at fostering pro-competitive reforms in
Tunisia.
Available from December 14, 2023Also available in: French